AlphaChain Drive Request Demo
FAQ

Clear answers.
Better decisions.

The basics about ACD, personalized demos, websites and getting started.

Is the dealership website included?

Yes. The standard ACD dealer website is included in the subscription, and it can run on your own web address.

Can I use a personalized demo before subscribing?

Yes. Request a demo, or use the code you were given to open your demo.

Does ACD replace every OEM and lender system?

Not automatically. Integrations and OEM requirements vary. Confirm the exact needs of your dealership during your demo.

Can my Desking team enter F&I products?

Yes, for stores that work that way. Finance owns the final deal recap, and products are never counted twice.

Does ACD do payroll?

ACD works out gross pay from the deals, repair orders and time clock, and sends one file to your payroll provider or CPA. The provider handles taxes and deposits.

Is there a phone app?

ACD runs in the phone's browser, and it can be added to the home screen like an app.

Can a dealer export its information?

Yes. ACD has exports; review the exact files and formats with us before you rely on them for a move.

Do you offer a free trial?

Ask about trial options when you request your demo.

What happens during onboarding?

It depends on your store's size, inventory and customer data. We review the scope, training and support with you before launch.

Is ACD a fit for independent dealers?

Yes. Independent stores are who ACD is built for, including small teams where one person handles sales, desk and finance.

What about franchise dealerships?

ACD can run the sales workflow for smaller franchise stores. OEM, accounting and manufacturer requirements are confirmed store by store.

Your store. Your workflow.

Have a question about your store?

Ask us in your personalized demo.